Adoption in action: from tool to daily use

How do you get your colleagues to embrace (new) digital tools and changes?

Microsoft 365, Copilot, and other digital tools offer enormous opportunities to collaborate more effectively and help your organization succeed. But that value remains untapped when colleagues don’t understand the tools, avoid using them, or use them incorrectly. This leads to risks such as:

• Failure to meet regulatory requirements
• Cybercrime and data leaks
• Loss of competitive advantage
• Unnecessary stress and frustration

How do you reduce resistance, ensure everyone embraces the tools, and enable safe and effective digital work?

You could send everyone to classroom training, but then one person drops out because it’s too fast, while another gets bored because they already know the material. It also costs a lot of time and money — and by the time everyone is trained… the digital world has already changed.

If you want all your colleagues to work on the same digital level, you need to support them continuously and tailor the learning to their skill level, pace, and daily tasks. Only when support matches their real needs, at the moments they need it, will colleagues truly adopt the tools and continue working safely and effectively.